Introduction
Harvest Side ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information
When you submit an appointment request or contact us, we may collect:
- Your name
- Email address
- Service preferences
- Any additional information you voluntarily provide in message fields
Automatically Collected Information
When you access our website, we may automatically collect certain information about your device and browsing activity, including:
- Browser type and version
- Operating system
- Pages visited and time spent
- Referring website addresses
- General geographic location based on IP address
How We Use Your Information
We use the information we collect to:
- Process and manage appointment requests
- Respond to your inquiries and communications
- Improve our website functionality and user experience
- Send service-related communications
- Analyze usage patterns to enhance our services
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- With service providers who assist in operating our website and business
- When required by law or to respond to legal processes
- To protect our rights, privacy, safety, or property
- In connection with a business transfer such as a merger or acquisition
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. When personal information is no longer required, we securely delete or anonymize it.
Your Rights
Under applicable Canadian privacy laws, including PIPEDA (Personal Information Protection and Electronic Documents Act), you have rights regarding your personal information:
- Access your personal information we hold
- Request correction of inaccurate information
- Withdraw consent for certain processing activities
- Request deletion of your personal information where applicable
To exercise these rights, please contact us using the information provided below.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will post the revised policy on this page with an updated "Last updated" date. Your continued use of our website after any changes indicates your acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Harvest Side
742 King Street West
Toronto, ON M5V 1N6
Canada
Email: [email protected]